JoAnn Guilmett is the Director of Client Services and Academic Technology and has been with PSU since 1995 and a part of the Information Technology Services team since 2000. She holds a BS in Medieval Studies and an M.Ed. from Plymouth State. She manages all activities associated with the ITS Client Services team and provides oversight for the activities at the ITS Help Desk, Classroom Technologies Services, AV support of campus events, Academic Technology, the PSU Open Education initiative, and all IT related communication to the campus. In addition, she is involved in instructional space planning for the University; serves on the Library and Learning Commons leadership team; works with university academic and business departments to coordinate technical requirements for faculty, staff and students; and collaborates with campus leadership to define future technology strategies. Outside of work, JoAnn spends her time reading, gardening, and traveling.